Warranty Policy
Warranty Policy
Thank you for choosing our outdoor lighting products. We stand behind the quality and craftsmanship of our fixtures and components. Please read the following warranty terms carefully.
Lifetime Warranty for Solid Brass and Copper Fixtures
All solid brass and copper fixtures are covered by a lifetime warranty against defects in materials and workmanship. This warranty ensures that your fixtures will maintain their structural integrity and functionality under normal use.
Five-Year Warranty for Forever-Brite LED Engines
Our Forever-Brite LED engines are covered by a five-year warranty against defects in materials and workmanship. This warranty guarantees reliable performance and durability during the covered period.
Warranty Limitations
The following limitations apply to our warranty:
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Acts of God: The warranty does not cover damage caused by natural disasters, including but not limited to hurricanes, floods, earthquakes, or other catastrophic events.
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Initial Purchaser Only: This warranty is valid only for the original purchaser of the product and is non-transferable.
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Misuse or Improper Installation: Damage resulting from misuse, neglect, or improper installation is not covered.
Submitting a Warranty Claim
To file a warranty claim, please follow these steps:
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Download and complete the Warranty Claim Form.
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Attach a copy of your original proof of purchase.
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Email the completed form and proof of purchase to samantha@centurionlighting.com.
Our team will review your claim and respond promptly with further instructions.
Contact Us
If you have any questions about this warranty or need assistance, please contact our customer service team during business hours.
We are committed to ensuring your satisfaction with our products and look forward to assisting you.